
We modules
The Easiest Way to Track Your Devices.
Regardless of whether you invoice per page or not, printing product labels with QR code to all devices are provided
Giving devices a four-digit inventory number matching with serial no
Track each device with customer and location breakdown detail; overall view of devices per customer and location
Monitor status of counters, toner and spare parts of devices
2nd hand device stock management
Track scrapped devices
Viewing all of the stages from where your device first came to when you left
Counter collection isn’t a work anymore since your counters are automatically gathered on daily basis via alternative methods:
Counter Collection with the program used by the customer side
Counter Collection with Email
Counter Collection with Mobile Phone
Manually counter data input
Flexible contract tracking. You can create contracts in full compliance with customer and market conditions and on your own terms.
Compatibility with all contract types related to per page printing
Tracking of upcoming revewal contracts
Automatic contract creation
Archiving contract files and signed contracts
1000 invoice will only take your three minutes with desired format for each customer. Fast and error-free invoicing with one button…
Saving time with quick prepared and error-free per page service invoices
Automated preparation of details to be given to the customer
Alert for devices with zero printing
Preventing invoices from being forgotten
Ability to work with all foreign currencies
Works with all foreign currencies
TONER MANAGEMENT
Fast and error-free toner ordering
Preventing wrong toner orders
Comparison of number of the printer pages and the sent toners to prevent excessive toner output
Be aware of abnormal toner changes
Tracking customer stock
Tracking the toners on the technicians vehicle stocks
Performing bar code and serial toner follow-up, if necessary
Collection of customer based toner usage and its respcetive cost
TECHNICAL SERVICE MANAGEMENT
Get service requests quickly
Identification of paid and free services
Service guarantee and periodic maintenance follow-ups
Preventing invoices to be skipped
Manually and/or automatically fowarding tasks to technicians
Immediate monitoring of technician locations
Online monitoring of technicians on the map
TECHNICAL SERVICE MOBILE
Technicians instantly get the jobs that are assigned to them on mobile devices
Instant closure of works on the system and immediate online processing of closed jobs
Recording changed spare parts online including toner delivery and received blank ones on the system
Tracking of non-assigned new service requests and assign them to right technician in the field
Automatically determination of expected entry, finish and departure times of technicians to a customer location
One-touch call of customer on the phone
Traveling customer's address with navigation function on the program
Fast counter entry in the places where counters can not be automatically collected online
Prevention of serial number mistakes or providing service to a wrong device by scanning QR code on device by phone
MANAGEMENT OF TONER AND SPARE PART INVENTORIES
Toner stock follow-up
Follow-up of spare parts stock
Full feature reports. Flexible and strong reports in its phase.
You can get flexible and powerful reports at every stage.
Customer base invoices and number of copies
Customer base monthly comparison of invoices and number of copies
Graphical representation of 2-year potential revenue
Toner cost reports
Self Service Customer Service. Customers can view and manage their devices…
Customers can see their own devices through system
Graphically view actual printed papers dayly, monthly or yearly
Displaying the most used devices
CRM MODULE
Candidate customer follow up
Planned actions for candidate customer
Customer appointments
Sales negotiations
Proposal preparation
Technical service surveys
INTEGRATION MODULE
Logo Stock integration
Micro Stock integration
Netsis Stock Integration